Archive for the ‘ Artificial Intelligence ’ Category

How Chatbots can Enhance Benefits Communication

Complex terminologies, tricky insurance premium calculations, following compliance and regulations, looks like managing benefits comes with its own set of complications. Any technological transformation that automates these complex tasks successfully will always be welcomed by insurance agents/brokers and benefits’ customers. Chatbots is one such technological advancement that helps perform such tricky activities and make life […]

7 Best Practices for improving UX of Conversational Interfaces in Chatbots

User Experinece plays a vital role in a chatbot’s effectiveness, be it the interface, ease of operation or the flow and display of information. An unappealing UX can be very off-putting. Chatbots have been successful in the last few years across various industries and platforms. There are a few cases where the success ratio is […]

AI for Recruiting – Some key challenges

In our previous blog, we looked at the basics of AI based recruiting and the benefits it offers. It is equally important to look at the challenges required in designing and executing such a major function in your organization. In this blog, as a follow – up to the previous blog, we shall look at […]

AI for Recruiting – Applications and benefits

What is AI for recruiting? AI enabled recruitment is the hottest topic in recruiting these days. AI for recruiting is applying artificially intelligent abilities such as learning from data or problem-solving designed to automate some functions of the entire recruiting process. Industry experts say that the future of AI will be AI augmented intelligence. In today’s […]

Chatbot frameworks: A quick look at popular ones

Chatbot frameworks: A quick look at popular ones In my two previous blog posts chatbots in HCM and chatbots for universities, I talked about the immense potential chatbots have in HR Tech and learning space. A quick Google search would show 100s of other areas where chatbots are relevant. It’s very likely that you have […]

Chatbots for Universities: Redefining how Students Acquire Information and Enroll

“Chatbots are coming”, is probably an understatement today. In fact, chatbots have arrived, and are redefining the way we interact with people and software systems around us. They can be seen across organizations doing multiple tasks such as handling customer support tickets, taking orders, resolving employee queries, screening candidates and many more such activities. Chatbots […]

Chatbot Ecosystem: Understanding the Technology Behind Chatbots

There has been a massive surge in the development and usage of Chatbots and conversational User Interface (UI) over the last few months. A quick search can give you insights into the journey of Chatbots, starting from ELIZA back in 1966 which was designed to mimic the human conversation to SIRI launched in 2010 by […]

« Older Entries Newer Entries »