Archive for the ‘ Artificial Intelligence ’ Category

RPA and AI: The next-gen technologies in the automation game

Automation is at the center of digital transformation in businesses. Particularly, businesses look to adopt disruptive technologies like RPA and AI. This infographic can help organizations get the most value out of these key technologies, by giving a clear picture about how these technologies work, what they do and what they don’t.

How can chatbots help in benefits administration?

Benefits administration is quite the key concern in organizations, be it for employers or employees. The intricacies of various plans, along with the complexity of options, can be overbearing for any employee, especially ones that are fresh out of college. For such employees, knowing and understanding of benefits is key, even before thinking about managing […]

How Chatbots can Enhance Benefits Communication

Complex terminologies, tricky insurance premium calculations, following compliance and regulations, looks like managing benefits comes with its own set of complications. Any technological transformation that automates these complex tasks successfully will always be welcomed by insurance agents/brokers and benefits’ customers. Chatbots is one such technological advancement that helps perform such tricky activities and make life […]

7 Best Practices for improving UX of Conversational Interfaces in Chatbots

User Experinece plays a vital role in a chatbot’s effectiveness, be it the interface, ease of operation or the flow and display of information. An unappealing UX can be very off-putting. Chatbots have been successful in the last few years across various industries and platforms. There are a few cases where the success ratio is […]

AI for Recruiting – Some key challenges

In our previous blog, we looked at the basics of AI based recruiting and the benefits it offers. It is equally important to look at the challenges required in designing and executing such a major function in your organization. In this blog, as a follow – up to the previous blog, we shall look at […]

AI for Recruiting – Applications and benefits

What is AI for recruiting? AI enabled recruitment is the hottest topic in recruiting these days. AI for recruiting is applying artificially intelligent abilities such as learning from data or problem-solving designed to automate some functions of the entire recruiting process. Industry experts say that the future of AI will be AI augmented intelligence. In today’s […]

Chatbot frameworks: A quick look at popular ones

Chatbot frameworks: A quick look at popular ones In my two previous blog posts chatbots in HCM and chatbots for universities, I talked about the immense potential chatbots have in HR Tech and learning space. A quick Google search would show 100s of other areas where chatbots are relevant. It’s very likely that you have […]

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