Archive for the ‘ Uncategorized ’ Category

How Chatbots can Enhance Benefits Communication

Complex terminologies, tricky insurance premium calculations, following compliance and regulations, looks like managing benefits comes with its own set of complications. Any technological transformation that automates these complex tasks successfully will always be welcomed by insurance agents/brokers and benefits’ customers. Chatbots is one such technological advancement that helps perform such tricky activities and make life […]

Need for an effective Contingent Workforce Management

The contingent workforce, which includes contractors, freelancers, part-time employees, etc., is a significant part of an integrated workforce strategy. The advantages that come along with such a workforce are: cost savings, flexibility, and increased productivity. The US Government Accountability Office estimates that 40% of the US workforce is made up of contingent workers and it […]

Traditional Performance Appraisal v/s Continuous Performance Management

All of us have been a part of the performance appraisal cycle at some point or the other. What does performance appraisal mean to your company? For most of the companies, it is a practice that happens once or twice a year where managers evaluate and score their team members according to predefined grading method […]

7 Best Practices for improving UX of Conversational Interfaces in Chatbots

User Experinece plays a vital role in a chatbot’s effectiveness, be it the interface, ease of operation or the flow and display of information. An unappealing UX can be very off-putting. Chatbots have been successful in the last few years across various industries and platforms. There are a few cases where the success ratio is […]

GDPR – Data security

In our previous blog – “Is your HR Tech solution GDPR compliant?” we talked about various requirements and changes GDPR would trigger for HR Tech applications. It is also important to know about data security for GDPR compliance. In continuation of the previous blog, we will look at some areas to be considered for identification […]

Designing the Right Chatbot for Your HR Requirements

Chatbots are an increasingly important paradigm for HR. Instead of having to create complex designs and time-consuming user interfaces, chatbots allow the HR function to integrate process workflows, FAQs, documentation, feedback and ticketing systems into a single integrated interface. With advances in AI technology and the creation of better AI tools, it is increasingly becoming […]

Why UX can be a Competitive Differentiator for Your HR Systems

With the rapid transformation towards digitalization, people are demanding easy to use and intuitive applications in their personal lives as well as workplaces. The Human Capital Management (HCM) space is also encountering a shift where there is a greater focus on user experience, in addition to product features. Given this, UI-UX has the potential to […]

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