Chatbots provide a conversational interface to traditional web and mobile applications. We can leverage technologies in Artificial Intelligence (AI) and Machine Learning (ML) to build custom bots that can intelligently assist HR and employees with applications like taking time off, screening resumes, answering support tickets, enrolling in policies, and sharing notifications among others.
An organization, on an average comprises of applications that are part of a legacy system, custom-built, acquired from third party, operating in multiple tiers of different operating systems platforms. In order to provide efficient, reliable and secure data exchange between multiple enterprise applications and to support common business processes, organizations rely on integration of diverse […]
General Data Protection Regulation (GDPR) adopted by the European Union (EU) in April 2016 to safeguard an individual’s personal data will be effective from May 2018. This regulation supersedes the current Data Protection Directive (DPD) and will apply to all 28 members of the EU. As a first step towards this change, organizations are evaluating […]
Losing an employee can be bad news for organizations: they not only lose a contributor, but must face an extended period of reduced productivity before the lost skill, competencies and knowledge can be replaced. Taking steps to minimize this loss of productivity can lessen the negative impact of attrition and allow the organization to ensure […]
Chatbot frameworks: A quick look at popular ones In my two previous blog posts chatbots in HCM and chatbots for universities, I talked about the immense potential chatbots have in HR Tech and learning space. A quick Google search would show 100s of other areas where chatbots are relevant. It’s very likely that you have […]
HCM space is constantly evolving with systems becoming intelligent and flexible in order to maintain their competitive advantage. An ATS (Applicant Tracking System) is one of the core components of a successful HCM solution that assists in automating company’s talent acquisition needs. A smart and scalable ATS transforms the overall experience of recruiters as well […]
Chatbots are an increasingly important paradigm for HR. Instead of having to create complex designs and time-consuming user interfaces, chatbots allow the HR function to integrate process workflows, FAQs, documentation, feedback and ticketing systems into a single integrated interface. With advances in AI technology and the creation of better AI tools, it is increasingly becoming […]